Refund Policy

At Laurel Plaza Liquors, we strive to provide our customers with the best possible shopping experience. If for any reason you are not satisfied with your purchase, we offer a refund policy as follows:

 

*Eligibility for Refunds*

To be eligible for a refund, the following conditions must be met:

 

1. The item must be returned within 7 days of delivery.

2. The item must be in its original packaging and in the same condition as when it was delivered.

3. The item must not have been opened, consumed, or tampered with in any way.

 

*Refund Process*

To initiate a refund, please follow these steps:

 

1. Contact our customer service team within 7 days of delivery to request a refund.

2. Provide your order number, reason for return, and any other relevant details.

3. Our team will provide instructions on how to return the item.

4. Once we receive the returned item, we will process your refund within 3-5 business days.

 

*Refund Methods*

Refunds will be issued in the original form of payment. If the original payment method is no longer valid, we will work with you to find an alternative solution.

 

*Refund Amounts*

Refunds will be issued for the full amount of the item, minus any applicable restocking fees. Restocking fees may apply if the item is returned in a condition that is not resalable.

 

*Exceptions*

The following items are not eligible for refunds:

 

- Items that have been opened, consumed, or tampered with in any way.

- Items that are damaged or defective due to customer negligence.

- Items that are special orders or custom purchases.

 

*Contact Us*

If you have any questions or concerns about our refund policy, please don't hesitate to contact us